Casino app accessibility features

Casino app accessibility features: what to expect

If you're looking for a casino app with a dedicated accessibility menu, you'll probably be disappointed: the App Store and Google Play listings for the partner apps on this site don't describe one. What they do have is an app running on iOS or Android, both of which come with extensive accessibility settings that work across most apps.

On top of that, UK-licensed games have to meet Gambling Commission standards that happen to help many players: rules you can open before playing, elapsed-time displays, reality checks and slower game speeds. The rest of this guide takes each layer in turn. For a vision-specific walkthrough, see casino apps for players with visual impairments, and for the full list of how-tos, the guides hub.

Three layers of casino app accessibility

A setting at one layer doesn't always reach the next. Larger system text, for example, usually changes menus and the cashier but may not change text drawn inside a slot's reels, because the game draws its own graphics.

What partner app listings say about accessibility-related features

Here's what the UK App Store and Google Play listings mention. "Not mentioned" means only that the listing doesn't say so; the feature may still exist, so check the app or ask support.

Casumo's listing stands out for features that reduce effort: biometric login, a toggle for vibration feedback and a shortcut to recently played slots. See the Casumo app review for the full picture, and our Face ID login list for apps that support it.

Phone accessibility settings that help in casino apps

Both iPhone and Android group these under Accessibility in the Settings app. Names differ slightly between manufacturers, so search the Settings app if you can't spot one.

• Larger or bold text: makes menus, the cashier and help pages easier to read.
• Zoom or magnification: enlarges any part of the screen, including game graphics that ignore text size.
• Screen reader (VoiceOver on iPhone, TalkBack on Android): reads out labelled buttons and text.
• Colour filters and increased contrast: can help tell red and black apart on a roulette layout.
• Reduce motion: cuts some animation in the phone and in apps that respect the setting.
• Mono audio and captions: useful for live dealer audio if you hear better in one ear.

1. Open the Settings app on your phone and go to Accessibility.
2. Turn on one change at a time, such as larger text.
3. Open your casino app and look at the lobby, cashier, account settings and one game.
4. Note what changed and what didn't; game screens often behave differently from menus.
5. Keep the settings that help and turn off any that make the app harder to use.

Easier logins: Face ID, Touch ID and two-step verification

Typing a long password on a small keyboard is a real barrier for some players. Biometric login removes that step where an app supports it. Apple's Face ID security overview (opens in a new tab) says Face ID data is encrypted, doesn't leave your device and is never available to apps; the app is only told whether the check succeeded.

Two-step verification adds a code to your login. The NCSC's guidance on 2-step verification (opens in a new tab) says it makes accounts harder to break into even if a password is known, and that authenticator apps are the main alternative to text codes. If reading codes is difficult, ask support which methods the app supports.

Our guides to Face ID and Touch ID on casino apps and two-factor authentication for casino accounts give step-by-step set-up.

UK rules that make casino games easier to follow

None of the Gambling Commission's technical standards is written as an accessibility rule, but several help anyone who needs more time or clearer information.

• Rules before you play (RTS 3A): an explanation of the rules must be easily available before you commit to gamble, and reasonable steps must be taken to make it understandable. On small screens it must at least be reachable from a menu or link.
• Game state (RTS 3B): where relevant, the game must show enough for you to understand its current state, such as the number of tokens collected.
• Elapsed time (RTS 13C): casino games must show elapsed time for the whole session.
• Reality checks (RTS 13B): you choose how often a time reminder appears, and you have to acknowledge it to clear it.
• Slower games: at least 2.5 seconds per slot spin and 5 seconds per cycle in other casino games, with no autoplay, turbo or slam stop.
• No multi-game play: since 17 January 2025 you can't play several casino games at once.

The full background is in our game design rules page and the Commission's RTS 13 standard (opens in a new tab).

Accessibility for memory, attention and pacing

Accessibility isn't only about seeing or hearing the screen. Keeping track of time and money can be harder for some people, and the account tools in casino apps are designed for exactly that.

• Deposit limits: set a daily, weekly or monthly cap. Since 31 October 2025, operators must prompt you to set a financial limit before your first deposit.
• Reality checks: set them to a frequency that suits you, for example every 15 or 30 minutes.
• Time-outs: take a short break from your account without closing it.
• Net position: since 17 January 2025, operators must show net spend and time spent in real time.
• Transaction history: a written record of deposits and withdrawals you can check at your own pace.

PlayOJO's help page says limit decreases apply immediately and increases take 24 hours. For walkthroughs, see setting deposit limits in a casino app and taking a time-out.

Hearing, dexterity and one-handed play

Live dealer games combine video, a dealer's voice and on-screen bet buttons, so they can be demanding. RNG versions of the same games, and slots, rely less on audio.

Our guide to landscape vs portrait mode in casino apps explains when turning the phone gives bigger buttons.

When a casino app isn't accessible: getting help

If you can't complete something, such as uploading verification documents or finding the limits page, contact the operator's support and explain what you need. Each partner's support page lists its channels: see Coral customer support, Ladbrokes customer support and PlayOJO customer support.

Keep a note of dates and what was said. If the issue isn't resolved, the operator's complaints process comes next, followed by an approved ADR provider; our complaints guide explains the steps.

Accessibility checklist before choosing a casino app

1. Read the App Store or Google Play listing for login options, haptics and any other features you rely on.
2. Check the app's minimum iOS version and size against your device; older phones may not be supported.
3. After signing up, try the lobby, cashier, account settings and one game with your usual accessibility settings on.
4. Open a game's rules screen and check you can read and follow it.
5. Set a deposit limit and reality check straight away, before any real-money play.
6. Ask support any questions in writing so you have a record of the answer.

Our checklist before you sign up covers licensing, payments and offers alongside these points.

Partner casino apps with a welcome offer

None of these offers changes based on the features above; they're standard slot offers for new customers. Table and live games don't count. 18+ and terms apply.

• Coral Casino: new players who deposit and bet £10 on slots get 100 free spins (10p each, selected games). Accept within 48 hours and use within 7 days; free spin winnings carry no wagering. The offer runs from 1 October 2026 to 1 February 2027. Deposits by Neteller, PayPal, Paysafe, Skrill, prepaid cards and certain debit cards don't qualify.
• Ladbrokes Casino: new customers who deposit and spend £10 on slots get 50 free spins a day for their first 10 days, up to 500 in total, at 10p each on selected games. Claim before 23:59 each day; valid 7 days; no wagering. Prepaid cards, PayPal, Paysafe, Neteller, Skrill and Moneybookers deposits are excluded.
• PlayOJO: new UK customers (not Northern Ireland) get 80 free spins on Big Bass Bonanza, 10p each, with a first deposit of at least £10. There's no wagering and winnings are paid in cash. It can't be combined with other offers and is only available through the designated offer link.

Coral and Ladbrokes are both operated by LC International Limited, so you may not be able to open new accounts at both.

18+. Every casino game has a built-in house edge, so over time you should expect to lose what you stake. Set a budget before you play and stop when it’s gone: safer gambling tools and support. Free, confidential help: National Gambling Helpline 0808 8020 133.