Contact BestApps
You can contact BestApps by email at hello@bestapps.casino. We read every message about our pages, corrections and suggestions. We can't help with problems on a casino account, and if gambling is worrying you, free support is available any time.
By the BestApps editorial team. Last checked .
Email us
The best way to reach the BestApps editorial team is by email at hello@bestapps.casino. Tell us which page you're writing about, if any, so we can find it quickly. A link to the page, or its title, is ideal.
We read every email. We can't promise a reply to every message, but we act on every correction we can confirm against a published source, and we update the page's date when we do.
- Corrections: if a fact on a page is wrong or out of date, tell us what and where. We correct errors by email and update the page's date.
- Questions about a page: if something we've written isn't clear, ask us.
- Suggestions: topics, apps or questions you'd like us to cover.
- Privacy: requests about your personal data under UK GDPR.
We can't help with casino account issues
BestApps is an independent guide, not a casino. We can't see or change anything on your casino account, so we can't help with withdrawals, verification, bonuses, locked accounts or disputes. Please don't send us passwords, documents or card details.
- Contact the casino first, using its live chat, email or other published support channels.
- If you're not satisfied, make a formal complaint under the casino's complaints procedure.
- If the complaint isn't resolved within 8 weeks, the casino must offer to refer it to its alternative dispute resolution (ADR) provider, which is free and independent.
The Gambling Commission explains how to take your complaint to an ADR provider (opens in a new tab). Our guides to how to complain about a casino app and what ADR means walk through each step.
If gambling is causing you problems
Please call the National Gambling Helpline on 0808 8020 133. It's run by GamCare (opens in a new tab), free, confidential and open 24 hours a day. You can also get support through GAMSTOP self-exclusion, NHS gambling clinics, Gamblers Anonymous and bank gambling blocks.
You don't need to be in crisis to call. Many people get in touch simply because gambling has started to feel less like fun, or because they're worried about someone close to them.
Our gambling help and support page lists every service, and GAMSTOP self-exclusion explains how to block yourself from all GB-licensed online operators.
Before you write
You may find your answer faster on our casino app questions pages. To learn how we work, see about BestApps, our editorial policy and our advertiser disclosure. BestApps is for adults aged 18 or over.
18+. Every casino game has a built-in house edge, so over time you should expect to lose what you stake. Set a budget before you play and stop when it’s gone: safer gambling tools and support. Free, confidential help: National Gambling Helpline 0808 8020 133.