How we review casino apps
How we review casino apps: BestApps checks every UK casino app against the same eight criteria, using only published facts from app stores, operators and the Gambling Commission. Here's what we look at, how much each part counts and what a score means.
By the BestApps editorial team. Last checked .
Our approach: published facts, not testing
We review casino apps from what is published, not from our own play. We don't claim to have downloaded, played, deposited, withdrawn or timed anything. Instead, we read the Apple App Store and Google Play listings (checked on 20 October 2026 for our partners), each operator's terms and help pages, and its Gambling Commission register entry. Offers were checked on 5 October 2026.
That approach has a clear benefit: every statement in a review can be checked against its source. We don't use App Store or Google Play star ratings.
The eight criteria in every casino app review
| Criterion | What we look at |
|---|---|
| Licence and owner | The licence holder and its Gambling Commission account |
| App details | iOS and Android listings: store name, publisher, iOS version, size, standalone or combined app |
| Welcome offer | The headline and its terms, including wagering, exclusions and expiry |
| Games | What the operator publishes about its game lobby |
| Payments and withdrawals | Methods listed, published withdrawal times and fees |
| Support | Contact channels and published hours |
| Safer-gambling tools | Deposit limits, time-outs, reality checks and self-exclusion |
| Privacy labels | What the App Store label and Google Play data safety section say |
How much each criterion counts
We don't publish a points formula, but the weighting follows a clear order of importance.
- The licence is a gate, not a score. An app must be run by a Gambling Commission licensee before we score it at all.
- Payments and withdrawals count most. Getting your money in and out is what matters most to readers, so clear, published withdrawal times and no fees count strongly in an app's favour.
- App details and support come next. A dedicated casino app with modest requirements, and support you can reach, both help an app's score. Missing phone support or unpublished hours count against it.
- Safer-gambling tools always count. Every licensed app must offer the basics, so we look for tools and information beyond the minimum.
- Offers and games count less. They change often, and an offer's value depends on its terms, so they carry less weight than the app's lasting features.
- Privacy labels add detail. We note whether data is used to track you across other companies' apps.
What our partner scores are
Our five partner apps carry an editorial score out of 5. A score is an editorial summary built from published facts, not a test result.
| Casino app | Editorial score (out of 5) |
|---|---|
| Coral | 4.3 |
| Ladbrokes | 4.2 |
| PlayOJO | 4.2 |
| Casumo | 4.2 |
| 10bet | 3.8 |
As an example of how facts drive a score, Coral publishes a dedicated casino app, says it charges no withdrawal fees and gives Visa Fast Funds payout times. 10bet's casino sits inside a sportsbook app, and its help pages don't publish a minimum deposit or withdrawal fees. Read the full reviews of Coral and 10bet to see the detail.
How we review apps that aren't partners
We review other UK casino apps with no commercial relationship using the same criteria and sources, but without a score, and we never link to their sites or store listings. Where a brand's facts aren't published, we say so. The casino app reviews hub lists every app we cover, and our scoring explained guide gives worked examples.
Keeping reviews up to date
Apps change with every update, and offers and payment methods change too. We date every review and update it when the published facts change. If you spot an error, email hello@bestapps.casino; our editorial policy explains how we correct pages.
18+. Every casino game has a built-in house edge, so over time you should expect to lose what you stake. Set a budget before you play and stop when it’s gone: safer gambling tools and support. Free, confidential help: National Gambling Helpline 0808 8020 133.