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Trustly in casino apps

Trustly is a payment company that lets you pay a casino app straight from your bank account: you pick your bank, approve the payment with your bank’s own security, and no card is involved. In the UK it’s run by Trustly UK Limited, which the FCA regulates, and partner apps including Casumo and PlayOJO name it in their payment lists.

Key takeaways

  • Trustly is a pay-by-bank service: you approve each payment with your own bank’s login or biometrics.
  • Trustly UK Limited is an FCA-authorised payment institution, firm reference number 1005703.
  • Trustly says it never stores your bank login details and can’t pay without your authorisation.
  • Casumo and PlayOJO name Trustly; Coral and Ladbrokes offer Pay by Bank through TrueLayer instead.
  • Card-based bank gambling blocks may not catch bank-to-merchant payments, so check what yours covers.
UK company
Trustly UK Limited (no. 08841430)
Regulator
FCA, FRN 1005703
Parent
Trustly Group AB (Sweden)
Payment type
Pay by Bank (open banking)
Consumer fees
Not stated by Trustly

What Trustly is

Trustly is a pay-by-bank provider. Rather than handing your card number to a casino, you choose your bank inside the casino’s cashier, sign in with your bank’s usual security, and approve the payment. The money moves from your account to the operator, which is why it’s grouped with open banking methods.

Trustly’s help centre explainer (opens in a new tab) describes it as paying directly from your bank account at checkout. It also offers businesses pay-outs, Direct Debit and identity and account verification, so some operators use it for more than deposits.

Who runs Trustly in the UK

Trustly company and regulatory details
DetailPublished information
UK companyTrustly UK Limited, company number 08841430
UK statusAuthorised Payment Institution under the Payment Services Regulations 2017
Regulator and referenceFinancial Conduct Authority, FRN 1005703
GroupTrustly Group AB, a Swedish payment institution supervised by Finansinspektionen
Login detailsTrustly says it never stores your bank login details

Those details come from Trustly’s UK company page (opens in a new tab). Because Trustly is a payment institution rather than a bank, the money you pay isn’t held in a Trustly account; it goes from your bank to the merchant.

How to pay with Trustly in a casino app

  1. Open the casino app’s cashier and choose Trustly or the bank payment option that names it.
  2. Enter the amount, keeping to any minimum shown.
  3. Select your bank from the list Trustly displays.
  4. Sign in and approve the payment using your bank’s own security, such as your banking app or biometrics.
  5. Return to the casino app and check the deposit has arrived.

Trustly’s page on how it protects your payments (opens in a new tab) says it can’t make a payment without your authorisation. You still need to check the amount and payee before approving.

Which partner casino apps use Trustly

Trustly and pay-by-bank at our partner apps
AppTrustly named?Notes
CasumoYes, for deposits£10 minimum deposit for all methods; Trustly withdrawals not published
PlayOJOYes, on its help pageSome deposit methods can take up to 3 working days to credit
10betThird-party listing onlyNot on 10bet’s own help centre
CoralNo: Pay by Bank via TrueLayer£5 minimum; deposits and withdrawals
LadbrokesNo: Pay by Bank via TrueLayer£5 minimum; deposits and withdrawals

So if you specifically want Trustly, Casumo and PlayOJO are the partners that name it. Coral and Ladbrokes offer the same style of bank payment through a different provider. See our Casumo app payments and PlayOJO app payments pages, or the Trustly payments guide.

Trustly for casino payments: pros and cons

Advantages

  • No card number is shared with the casino.
  • You approve each payment with your bank’s own security.
  • Paying from a bank account sidesteps any credit card question, since credit cards are banned for UK gambling anyway.

Drawbacks

  • Trustly’s help pages don’t state consumer fees, so check the casino’s cashier and your bank.
  • Bank gambling blocks that only watch card payments may not stop it.
  • Not every partner names it, and withdrawal support isn’t always published.

On blocks, Lloyds says its freeze doesn’t cover bank transfers and Revolut says its block doesn’t affect bank transfers. The Gambling Commission keeps a list of banks offering gambling blocks (opens in a new tab); our bank gambling blocks guide explains what each covers.

  • E-wallet: a stored-balance account, unlike Trustly.
  • KYC: identity checks, which some operators support with bank-based verification.
  • Pending period: the approval time before a withdrawal is paid.

The rest of our payment and app terms are in the glossary.

Pay-by-bank casino apps with welcome offers

PlayOJO is the partner below that names Trustly. Coral and Ladbrokes offer Pay by Bank through TrueLayer, which isn’t among the named exclusions in their offer terms. 18+ and terms apply.

  • Coral, 18+, new players, 1 October 2026 to 1 February 2027: deposit (some methods excluded) and bet £10 on slots for 100 free spins on selected games at 10p each; accept within 48 hours, valid 7 days, no wagering on winnings.
  • Ladbrokes, 18+, new customers: deposit and spend £10 on slots for 50 free spins a day for the first 10 days, up to 500 at 10p each; claim before 23:59 daily, valid 7 days, no wagering.
  • PlayOJO, 18+, new UK customers excluding Northern Ireland: first deposit of £10 or more for 80 free spins on Big Bass Bonanza at 10p, no wagering, winnings paid in cash; designated offer link only, not combinable with other offers.

Ranked options are on our best Trustly casino apps list.

Ad18+ only. We may earn commission from these links. Advertiser disclosure

Coral and Ladbrokes use a different pay-by-bank provider; PlayOJO names Trustly on its help page. 18+, terms apply.

Coral and Ladbrokes are both run by LC International Limited (Entain). If you already hold an account with one Entain brand, you may not be able to open another; check the terms first.

Coral Casino 4.3/5

Bet £10 on slots, get 100 free spins

Get offer18+. New customers. T&Cs apply.
WageringNone
Minimum£10
Time limit48 hours to accept, then 7 days
Worked value100 spins at £0.10 (£10 in spins)

Significant terms: 18+. New players only. Offer runs 01/10/2026 to 01/02/2027. Deposit (certain types excluded) and bet £10+ on slot games to get 100 free spins (selected games, £0.10 each, 48 hrs to accept, valid 7 days). No wagering on free spin winnings. Deposits by Neteller, PayPal, Paysafe, Skrill, prepaid cards and certain debit cards do not qualify. Restrictions and T&Cs apply. GamCare.org.uk

Read our Coral app reviewLicence: LC International Limited, Gambling Commission account 54743. Offer checked 5 October 2026.

Ladbrokes Casino 4.2/5

Play £10 on slots, get up to 500 free spins

Get offer18+. New customers. T&Cs apply.
WageringNone
Minimum£10
Time limitClaim daily for 10 days; each batch valid 7 days
Worked valueUp to 500 spins at £0.10 (up to £50 in spins)

Significant terms: 18+. New customers only, from 14/11/25 until further notice. Certain deposit methods excluded. Deposit and spend £10+ on slots for 50 free spins a day during the first 10 days after first deposit and registration (max 500, £0.10 each, selected games, claim before 23:59 each day, valid 7 days). No wagering. Prepaid cards, PayPal, Paysafe, Neteller, Skrill and Moneybookers deposits do not qualify. Restrictions and T&Cs apply. GamCare.org.uk

Read our Ladbrokes app reviewLicence: LC International Limited, Gambling Commission account 54743. Offer checked 5 October 2026.

PlayOJO 4.2/5

80 free spins, no wagering

Get offer18+. New customers. T&Cs apply.
WageringNone
Minimum£10
Time limitSee offer terms
Worked value80 spins at £0.10 (£8 in spins)

Significant terms: 18+. New UK customers (excluding Northern Ireland). First deposit only. Minimum deposit £10. 80 free spins on Big Bass Bonanza, £0.10 each. No wagering requirements; winnings paid in cash. Cannot be used with any other offer. Only available to players who arrive through the designated offer link. Full T&Cs apply. GamCare.org.uk

Read our PlayOJO app reviewLicence: Skill On Net Limited, Gambling Commission account 39326. Offer checked 5 October 2026.

18+. Every casino game has a built-in house edge, so over time you should expect to lose what you stake. Set a budget before you play and stop when it’s gone: safer gambling tools and support. Free, confidential help: National Gambling Helpline 0808 8020 133.

Frequently asked questions

What is Trustly at an online casino?

Trustly is a pay-by-bank service that lets you deposit at an online casino directly from your bank account. You choose your bank, approve the payment with your bank’s own login or biometrics, and the money moves without any card details being shared. In the UK it’s run by Trustly UK Limited, regulated by the FCA. Our open banking entry explains the technology behind it.

Is Trustly safe to use for gambling?

Trustly is an FCA-authorised payment institution, and it says it never stores your bank login details and can’t make a payment without your authorisation. You approve every payment through your own bank. As with any method, safety also depends on using a licensed casino and protecting your accounts. Our guide on how to know a casino app is licensed helps with the casino side.

Do Coral and Ladbrokes accept Trustly?

Not by name. Both brands offer Pay by Bank through a different provider, TrueLayer, with a £5 minimum deposit and withdrawals supported. The experience is similar, since you still approve the payment in your banking app. If Trustly specifically matters to you, Casumo and PlayOJO name it. Our Coral vs Ladbrokes comparison covers the rest of their payment options.

Does Trustly charge fees?

Trustly’s help pages don’t state any consumer fee, so there’s no published figure to quote. Check the casino’s cashier for operator charges and your bank for any account charges. Among partners, Coral and Ladbrokes say they charge no withdrawal fees, while Casumo charges £3 on withdrawals under £10. Our withdrawal fees guide compares what each partner publishes.

Will my bank’s gambling block stop Trustly payments?

It might not. Many bank gambling blocks target card payments to gambling merchants, and some banks say their blocks don’t cover bank transfers; Lloyds and Revolut both say this. Ask your bank exactly what its block covers. Adding GAMSTOP or a device blocker such as Gamban gives broader protection if you want to stop gambling.

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