Significant terms: 18+. New UK customers only. Select the casino welcome bonus at sign-up and make your first deposit within 7 days. 100% bonus up to £25. Wager the bonus 10x on slots within 3 days. Maximum bonus winnings £1,000. Skrill and Neteller deposits do not qualify. Bonus is not redeemable. Full T&Cs apply. GamCare.org.uk
10bet Casino app vs bet365 app
10bet Casino app vs bet365 app is a choice between two sportsbook apps that carry a casino, so it suits people who bet on sport first. 10bet publishes its app listing, payout times and a UK phone number; much of bet365’s casino detail is only reported by review sites. Its spin offer, though, runs over 20 days rather than 3.
Key takeaways
- Both are sports-first apps: 10bet’s iPhone app sits in the Sports category at 112.3 MB and needs iOS 16.0.
- No UK listing for a separate bet365 casino app could be confirmed; its casino sits inside the main betting app.
- 10bet’s bonus is 100% up to £25 with 10x wagering in 3 days; bet365’s reported offer is up to 500 spins revealed over 20 days. 18+, terms apply.
- 10bet lists a UK phone line, 0808 175 0550, from 08:00 to 23:00; bet365’s support details weren’t published in the sources we used.
- Both operators have settled with the Gambling Commission: Blue Star Planet in 2023 and bet365’s UK licensees in 2024.
- 10bet operator
- Blue Star Planet Limited, UKGC 43173
- bet365 casino licensee
- Hillside (UK Gaming) ENC, UKGC 55149
- 10bet iPhone app
- 112.3 MB, iOS 16.0 or later
- 10bet phone
- 0808 175 0550, 08:00–23:00
- 10bet offer
- 100% up to £25, 10x in 3 days, 18+
10bet Casino app vs bet365 app: the short answer
If you already bet on football or racing and want an occasional slot in the same app, both work. The 10bet Casino app is the easier one to judge, because 10bet publishes its payout times, its support hours and a phone number. bet365 is the far bigger brand, but most of its UK casino detail comes from review sites rather than its own pages.
On offers, 10bet gives a small cash match with a tight deadline, while bet365’s reported deal drip-feeds spins with no wagering. Neither is a casino-only app; if you want one, our comparison hub has plenty.
10bet is a BestApps partner and bet365 isn’t. We’ve kept the bet365 side to what the Gambling Commission’s records and review sites report, and we say which is which.
What each operator publishes and what is only reported
When you compare apps, it helps to know whose word you are relying on. This table shows where each figure on this page comes from.
| Detail | 10bet | bet365 |
|---|---|---|
| App store listing | Confirmed on the UK App Store and Google Play | UK listing not confirmed; a third-party index lists a combined betting app |
| Licence holder | Commission register | Commission register |
| Welcome offer | 10bet help centre, plus a review site for the £1,000 winnings cap | Review site only |
| Withdrawal times | 10bet help centre | Review sites only |
| Payment methods | Review site only | Review sites only (and they disagree on Google Pay) |
| Support channels | 10bet contact page | Not found |
| Safer gambling tools | Listed in the app store description | Not found |
That gap doesn’t mean bet365 is worse. It means you should check its cashier, help pages and offer terms inside the app before you rely on any figure here. Our checklist before you sign up lists what to look for.
10bet vs bet365 app download: two sportsbook apps
| Detail | 10bet | bet365 |
|---|---|---|
| iPhone app name | 10bet: Sports Betting & Casino | bet365 - Sports Betting (third-party index) |
| Seller | 10bet Limited (copyright Blue Star Planet Limited) | Hillside (New Media) Limited (third-party index) |
| Category | Sports | Not confirmed |
| Requires | iOS 16.0 or later | Not confirmed |
| Size | 112.3 MB | Not confirmed |
| Runs on | iPhone, iPad, Apple Vision; no Mac | Not confirmed |
| Android | Same name on Google Play, from Blue Star Planet Ltd, PEGI 18 | Not confirmed |
10bet’s App Store listing (opens in a new tab) describes in-play betting, Cash Out, Bet Builder and live streaming alongside slots and live casino. Its privacy label says Usage Data may be used to track you, and Financial Info and Contact Info are linked to you.
Standalone bet365 casino apps exist on the US and Canadian stores, but neither is a UK listing. In Britain, a third-party index says the main betting app gives access to casino, games, poker and Vegas products. Our bet365 iPhone app page has more, and the 10bet iPhone app page covers 10bet’s listing.
A casino inside a betting app: what UK rules change
Since 19 January 2026, a UK promotion can’t mix gambling products. A casino bonus can’t ask you to place a sports bet, and a sports offer can’t pay out in casino spins. That is why both offers below are casino-only, and why our mixed-product ban page matters if you use a combined app.
The other practical point is limits. In a combined app, a deposit limit usually covers your whole wallet, sport and casino together, so set it with both in mind. 10bet’s store listing says deposit limits, breaks and self-exclusion sit in account settings; see our 10bet safer gambling tools page.
10bet vs bet365 bonus: £25 match in 3 days or spins over 20
10bet: 100% match up to £25 for new UK customers who choose the casino welcome bonus at sign-up and make a first deposit within 7 days. The bonus must be wagered 10x on slots within 3 days, and bonus winnings are capped at £1,000. Skrill and Neteller deposits are excluded. 18+, terms apply.
bet365, at the time of checking (25 October 2026) and as reported by a review site: spend £10, get up to 500 spins. You need £10 of lifetime deposits within 30 days of registering, then get up to 10 reveals over 20 days, at least 24 hours apart, each giving 5, 10, 20 or 50 spins. Spin winnings carry no wagering and spins expire after 7 days. The spin value isn’t given in the reported terms.
| Detail | 10bet | bet365 (reported) |
|---|---|---|
| Qualifying spend | First deposit, matched up to £25 | £10 of deposits within 30 days |
| What you get | Up to £25 bonus | Between 50 and 500 spins across 10 reveals |
| Wagering | 10x the bonus on slots | None on spin winnings |
| Time to use it | 3 days | Up to 20 days of reveals; each batch lasts 7 days |
| Wagering on a £25 bonus | £250 | Not applicable |
| Expected cost of wagering at a 4% edge | £10 | Not applicable |
With a £25 deposit, 10bet gives £25 of bonus that needs £250 of slot bets in 3 days, costing about £10 on average at a 96% RTP slot. So its average value is roughly £15. bet365’s spins can’t be valued without a spin price, and the number you get depends on the reveals. The bigger difference is pace: 3 days is short, so don’t claim 10bet’s bonus in a week when you won’t have time to play calmly.
How 10bet counts different games towards wagering
10bet’s help centre says slots count 100% towards wagering, while table and live games count only 10%. That makes a large difference to how much play the bonus takes.
| Game type | Contribution | Real bets needed for £250 of wagering |
|---|---|---|
| Eligible slots | 100% | £250 |
| Table games | 10% | £2,500 |
| Live casino | 10% | £2,500 |
In practice the bonus is a slot bonus. Clearing it on blackjack or roulette would mean ten times the betting, which isn’t sensible inside 3 days. If you mostly play tables, you may be better off skipping the bonus. Our guide to reading casino app bonus terms explains contribution rates.
How to choose the 10bet casino bonus at sign-up
- Download 10bet: Sports Betting & Casino from the App Store or Google Play.
- Start registration and enter your details exactly as they appear on your ID.
- At the last step of registration, choose the casino welcome bonus rather than any sports offer.
- Set a deposit limit when prompted before your first deposit.
- Make your first deposit within 7 days, using a method other than Skrill or Neteller.
- Wager the bonus 10x on eligible slots within 3 days; withdrawing before you finish forfeits the bonus and its winnings.
The 10bet welcome bonus page goes through each term, and 10bet sign-up covers the identity checks.
10bet vs bet365 withdrawal times and payments
| Method | 10bet (help centre) | bet365 (review sites) |
|---|---|---|
| Debit card | Up to 2 business days | 1 to 4 hours |
| E-wallets | Up to 2 business days | PayPal up to 24 hours |
| Bank transfer | Up to 3 business days | Up to 24 hours; Trustly 1 to 4 hours |
| Apple Pay | Not listed separately | Instant |
| Fees | Not published | Free, per a review site |
| Minimum withdrawal | Not published | Not found |
On paper bet365 is faster, but those figures come from affiliate pages, not from bet365. 10bet’s withdrawal help page (opens in a new tab) gives the timings above and says it aims to process requests as quickly as possible.
For deposits, a review site lists debit cards, PayPal, Skrill, Neteller, Trustly, Apple Pay and Paysafecard at 10bet, and a similar list plus Pay by Bank App at bet365. Our 10bet payment methods and bet365 withdrawals pages cover both in more depth.
Phone, chat or email: contacting 10bet and bet365
10bet is one of the few casino apps with a UK phone line. Its contact page (opens in a new tab) lists 0808 175 0550 from 08:00 to 23:00 every day, email at any time, and live chat for logged-in customers. The chat hours are given as 08:00 to 01:00, though an FAQ on the same page says 08:00 to 23:00.
bet365’s support channels and hours weren’t found in the sources we used. If you sign up, find the help or contact section in the app before you need it. Our live chat in casino apps guide explains what to have ready.
Is bet365 safe? And 10bet’s own record
Both are licensed for Great Britain. bet365’s casino domain is active under Hillside (UK Gaming) ENC, account 55149, which holds a remote bingo and casino licence. 10bet is run by Blue Star Planet Limited of Malta, account 43173, with a casino licence active since 17 December 2015.
| Operator | Date | Amount | Reason |
|---|---|---|---|
| Blue Star Planet (10bet) | 16 February 2023 | £620,000 settlement | Regulatory failures announced by the Commission |
| bet365’s UK licensees | April 2024 | £582,120 in total | Regulatory failures announced by the Commission |
| Hillside (UK Gaming) ENC | 4 April 2024 | £343,035 in lieu of a penalty | Anti-money-laundering failures and customer interaction failures in 2021 and 2022 |
The Commission’s notices are public: Blue Star Planet’s £620,000 settlement (opens in a new tab) and bet365’s £582,120 settlement (opens in a new tab). Our guide to whether casino apps are safe explains what these actions do and don’t tell you.
Limits and blocks when one app holds sport and casino
Because both apps carry sport and casino, you can’t remove one part from your phone and keep the other. To stop casino play but keep betting, use the operator’s limits and product exclusions in account settings, where offered. For a complete stop, phone-level blocks work better.
- GAMSTOP excludes you from every UK-licensed operator for 6 months, 1 year or 5 years.
- Bank gambling blocks stop card payments to gambling firms.
- Screen Time on iPhone can stop app downloads or limit an app.
- The National Gambling Helpline, 0808 8020 133, is free and open 24/7.
10bet or bet365: which suits which bettor
| You… | Better fit | Why |
|---|---|---|
| Want to ring someone | 10bet | UK phone line, 08:00 to 23:00 |
| Prefer spins with no wagering | bet365 (reported) | Spin winnings carry no wagering |
| Want cash bonus money for slots | 10bet | 100% up to £25 at 10x |
| Play mostly tables or live dealers | Neither bonus | 10bet counts tables at 10%; spin offers are for slots |
| Want verified details before signing up | 10bet | App listing, payouts and support all published |
| Want the biggest sportsbook brand | bet365 | Its main betting app holds casino as well |
Read the 10bet Casino app review and the bet365 app review for everything else. If you’d rather have an app built only for casino, start with our standalone casino apps list.
Alternatives to bet365 with a welcome offer: 10bet
We don’t have an offer with bet365, so the offer shown is 10bet’s. It is a modest, short-deadline slot bonus that suits someone depositing up to £25 who plans to play within three days; it isn’t built for table players.
10bet: 100% casino welcome bonus up to £25. 18+, new UK customers only. Choose the casino welcome bonus at sign-up and make your first deposit within 7 days. Wager the bonus 10x on slots within 3 days. Maximum bonus winnings £1,000. Skrill and Neteller deposits excluded. Gambling costs money, and the house edge means losses are likely over time.
Ad18+ only. We may earn commission from these links. Advertiser disclosure
We have no offer with bet365. 10bet’s casino welcome bonus is a 100% match up to £25, chosen at sign-up, wagered 10x on slots within 3 days. 18+, terms apply.
18+. Every casino game has a built-in house edge, so over time you should expect to lose what you stake. Set a budget before you play and stop when it’s gone: safer gambling tools and support. Free, confidential help: National Gambling Helpline 0808 8020 133.
Frequently asked questions
Is the 10bet app better than the bet365 app?
For casino play, 10bet is easier to assess, because it publishes its payout times, support hours and phone number, and its app listing is confirmed. bet365 is the larger sportsbook, but much of its UK casino detail comes from review sites. Its reported spin offer has no wagering, which some players prefer. Compare more pairings on our comparisons hub or read the 10bet app review.
Is there a separate bet365 casino app in the UK?
We couldn’t confirm one. Standalone bet365 Casino apps appear on the US and Canadian App Stores, but not as UK listings in the sources we used. A third-party index says the UK betting app gives access to casino, games, poker and Vegas. For a dedicated casino download, see our standalone casino apps or the bet365 Android app page.
How long do I have to use the 10bet casino bonus?
Three days. 10bet’s help centre says you have 3 days to wager the bonus 10x, and unused bonus funds and winnings are forfeited after that. You must also make the first deposit within 7 days of signing up. A £25 bonus needs £250 of slot bets in that window. 18+, terms apply. Our bonus expiry answer covers deadlines generally.
Can I use the 10bet bonus on blackjack or live casino?
Table and live games count only 10% towards 10bet’s wagering, according to its help centre, so the bonus is in practice for slots. Clearing a £25 bonus on tables would need £2,500 of bets rather than £250. The offer terms say to wager on slots, so check the eligible games first. See the 10bet live casino page for the tables themselves.
Which pays out faster, 10bet or bet365?
bet365 looks faster on the figures available, but they come from review sites: cards and Trustly in 1 to 4 hours and Apple Pay instantly. 10bet’s help centre says cards and e-wallets take up to 2 business days and bank transfers up to 3. Your first withdrawal may also need identity checks. Our withdrawal pending guide explains delays.
Can I phone 10bet customer support?
Yes. 10bet’s contact page lists a UK number, 0808 175 0550, open from 08:00 to 23:00 every day, plus email at any time and live chat for logged-in customers. That makes it one of the few casino apps with a published phone line. bet365’s support channels weren’t found in our sources. Our 10bet customer support page has more detail.
Have 10bet or bet365 been fined by the Gambling Commission?
Both have settled with the Commission. Blue Star Planet, which runs 10bet, agreed a £620,000 settlement in February 2023. In April 2024 bet365’s UK licensees agreed to pay £582,120, with the register recording £343,035 against Hillside (UK Gaming) ENC for money-laundering and customer interaction failures. Our guide to how casino apps are licensed explains the register.
Can I bet on sport to get casino spins at bet365 or 10bet?
No. Since 19 January 2026, UK promotions can’t mix gambling products, so a casino offer can’t require a sports bet and the reverse. 10bet asks you to pick the casino welcome bonus at sign-up, and bet365’s reported spin offer is a casino deal. For sport and casino in one place, see our sports and casino apps list.
Related pages
Sources
- App Store listing (opens in a new tab)
- When will I receive my withdrawal? (opens in a new tab)
- Contact Us | 10bet UK (opens in a new tab)
- Blue Star Planet faces £620,000 regulatory action (opens in a new tab)
- Bet365 to pay £582,120 for regulatory failures (opens in a new tab)
- Blue Star Planet Limited – public register entry (opens in a new tab)
