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10bet Casino app login

Blue Star Planet Limited

Get the app offer18+. New customers. T&Cs apply. Opens 10bet.
  • Our score3.8/5
  • iPhoneiOS 16.0+
  • Size112.3 MB
  • AndroidGoogle Play
  • App typeSports + casino
  • LicenceUKGC 43173

10bet Casino app login uses the same username or email and password as your 10bet account on the website, and one login covers both the sportsbook and the casino. Neither store listing mentions Face ID, Touch ID or fingerprint login. Forgotten your password or locked out? This page covers resets, locked accounts and who to contact.

Key takeaways

  • One 10bet login works in the iPhone app, the Android app and the website.
  • Neither the App Store nor the Google Play listing mentions biometric login.
  • Use the password reset option rather than opening a new account.
  • Live chat needs you to be logged in, so use phone (0808 175 0550) or email if you're locked out.
  • A time-out, self-exclusion or pending ID check can stop you playing even with the right password.
Login details
Same as the 10bet website
Face ID / Touch ID
Not mentioned in the listings
Phone support
0808 175 0550, 08:00–23:00 daily
Email support
support@10bet.co.uk
Live chat
Login required
iPhone requires
iOS 16.0 or later

How to log in to the 10bet Casino app

There's no separate casino password. The "10bet: Sports Betting & Casino" app uses your one 10bet account for everything, so the details you registered with on the website or in the app get you in.

  1. Open the 10bet app. If it asks you to update, do that first.
  2. Look for the option to log in to an existing account.
  3. Enter the username or email and password you chose when you registered.
  4. Allow location access if prompted, as gambling apps must confirm you're in a licensed area.
  5. Switch to the casino section once you're in; your balance is shared with the sportsbook.

Don't have an account yet? The 10bet app sign-up guide covers registration and ID checks. For an overview of the app as a whole, read the 10bet Casino app review.

10bet app login with Face ID, Touch ID or fingerprint

Neither store listing mentions biometric login. The App Store listing (opens in a new tab) doesn't refer to Face ID or Touch ID, and the Google Play listing (opens in a new tab) doesn't mention fingerprint or face recognition. That doesn't prove the feature is missing, but we can't confirm it either.

After you log in, look through the app's account or security settings. If a biometric option appears on your phone, you can switch it on there. If not, a password manager can fill in your details quickly and safely.

10bet app login options by device
DevicePassword loginBiometric loginWhere to check
iPhone and iPadYesNot mentioned in the App Store listingThe app's account settings
Android phonesYesNot mentioned in the Google Play listingThe app's account settings
Web browserYesDepends on your browser's saved passwordsYour browser settings

Our guide to Face ID and Touch ID on casino apps explains how biometric sign-in works and why it's no less secure than a strong password.

Forgotten your 10bet password? How to reset it

A forgotten password is the commonest login problem, and it's quick to fix. Avoid opening a second account instead: the welcome offer is once per customer and duplicate accounts break the terms.

  1. On the login screen, look for the forgotten password or forgotten details option.
  2. Enter the email address or username linked to your account.
  3. Open the reset message 10bet sends and follow the link. Check your spam folder if it doesn't arrive.
  4. Choose a new password you haven't used anywhere else.
  5. Log in with the new password in the app, and update any saved password in your password manager.

Our guides to choosing a strong casino password and what happens if you forget your casino app password have more detail.

10bet account locked? Reasons and fixes

Sometimes the password is right but you still can't get in or can't play. The cause decides the fix, and some locks are there to protect you.

Why a 10bet login might be blocked
What you seeLikely reasonWhat to do
Account locked after several attemptsToo many wrong passwordsReset the password or contact support
Can log in but can't deposit or playAge or identity checks aren't completeUpload any documents the app requests
Account unavailable for a set periodYou took a break (time-out)Wait for the break you chose to end
Account closedSelf-exclusion with 10bet or GAMSTOPThe exclusion runs for the period you chose
Told you're in the wrong locationOutside Great Britain or using a VPNTurn off the VPN; the app only works where 10bet is licensed
Account suspended for reviewSecurity, payment or affordability questionsContact support and respond to any requests

If you're blocked because you chose a time-out or self-exclusion, that was a decision you made to protect yourself. The 10bet safer gambling tools page explains how those options work, and GAMSTOP (opens in a new tab) covers every operator licensed in Great Britain. Read more on why a casino app account gets locked.

10bet app login not working: fixes to try

If the login screen freezes, throws an error or loops back to the start, it's usually the app or connection rather than your account. Work through these in order.

  1. Check you're online. Switch between Wi-Fi and mobile data to rule out a weak connection.
  2. Update the app from the App Store or Google Play; old versions can stop accepting logins.
  3. Check your phone's date and time are set automatically, as wrong settings can break secure connections.
  4. Clear the app's cache on Android, or offload and reinstall the app on iPhone.
  5. Turn off any VPN, which can make the app think you're abroad.
  6. Try logging in on the website. If that works, the problem is with the app on your phone.

Reinstalling is safe because your balance sits in your 10bet account, not on the phone. The guides to a casino app not working and casino app login problems cover more cases.

Contacting 10bet about a login problem

10bet's contact page (opens in a new tab) lists three ways to get help. The catch for login problems is that live chat requires you to be logged in, so if you can't get in, phone or email is the way to go.

10bet support channels for login issues
ChannelDetailsHoursUse it when
Phone0808 175 0550 (UK)08:00–23:00 dailyYou're locked out and need help quickly
Emailsupport@10bet.co.ukAny timeThe problem isn't urgent or you need to send documents
Live chatIn the app or on the site08:00–01:00 (an FAQ on the same page says 08:00–23:00)You can log in but something else is wrong

Have your username, registered email and date of birth ready, and never share your full password with anyone, including support staff. The 10bet customer support page has more on each channel.

Keeping your 10bet app login secure

Your 10bet account holds money and personal documents, so treat its login like a banking app's. The store listings don't say whether 10bet offers two-step verification, so check the account's security settings.

  • Use a unique password of three random words or more, stored in a password manager.
  • Turn on two-step verification for the email account linked to 10bet; the NCSC's guide to setting up 2-step verification (opens in a new tab) shows how.
  • Lock your phone with a PIN, so nobody else can open the app.
  • Log out on shared devices and avoid saving your password in a browser others use.
  • Ignore messages asking you to log in through a link; open the app directly instead.

Letting someone else use your account breaks the terms and undermines your own limits. See can someone else use my casino app and our guide to two-factor authentication for casino accounts.

10bet login on the app and website

The same account and the same details work everywhere. If you change your password in the app, use the new one on the website too, and the other way round.

Logged in on several devices? Your balance, limits and any active bonus are shared across them, because they belong to the account, not the device. The 10bet app vs website page compares the experience, and the 10bet Android app page covers installing on a new phone.

Offers for new 10bet and Coral customers

Existing customers who are simply logging in can't claim a welcome offer. If you haven't opened an account yet, here are the two closest options, both for new customers aged 18+, with terms applying.

10bet Casino: a 100% match on your first deposit up to £25, selected at sign-up with the deposit made within 7 days. You'll need to wager the bonus 10x on slots within 3 days; bonus winnings are capped at £1,000 and Skrill or Neteller deposits are excluded.

Coral Casino: 100 free spins (10p each, on selected games) for new players who deposit (certain types excluded) and bet £10+ on slots between 1 October 2026 and 1 February 2027. You have 48 hours to accept the spins and 7 days to use them, and there's no wagering on free spin winnings. PayPal, Neteller, Skrill, Paysafe, prepaid cards and certain debit cards don't qualify. Read the Coral Casino app review for more.

Ad18+ only. We may earn commission from these links. Advertiser disclosure

10bet Casino 3.8/5

100% bonus up to £25

Get offer18+. New customers. T&Cs apply.
Wagering10x bonus
MinimumNot published (check at sign-up)
Time limit3 days to complete wagering
Worked valueDeposit £25, play with £50

Significant terms: 18+. New UK customers only. Select the casino welcome bonus at sign-up and make your first deposit within 7 days. 100% bonus up to £25. Wager the bonus 10x on slots within 3 days. Maximum bonus winnings £1,000. Skrill and Neteller deposits do not qualify. Bonus is not redeemable. Full T&Cs apply. GamCare.org.uk

Read our 10bet app reviewLicence: Blue Star Planet Limited, Gambling Commission account 43173. Offer checked 5 October 2026.

Coral Casino 4.3/5

Bet £10 on slots, get 100 free spins

Get offer18+. New customers. T&Cs apply.
WageringNone
Minimum£10
Time limit48 hours to accept, then 7 days
Worked value100 spins at £0.10 (£10 in spins)

Significant terms: 18+. New players only. Offer runs 01/10/2026 to 01/02/2027. Deposit (certain types excluded) and bet £10+ on slot games to get 100 free spins (selected games, £0.10 each, 48 hrs to accept, valid 7 days). No wagering on free spin winnings. Deposits by Neteller, PayPal, Paysafe, Skrill, prepaid cards and certain debit cards do not qualify. Restrictions and T&Cs apply. GamCare.org.uk

Read our Coral app reviewLicence: LC International Limited, Gambling Commission account 54743. Offer checked 5 October 2026.

18+. Every casino game has a built-in house edge, so over time you should expect to lose what you stake. Set a budget before you play and stop when it’s gone: safer gambling tools and support. Free, confidential help: National Gambling Helpline 0808 8020 133.

Frequently asked questions

How do I log in to the 10bet Casino app?

Open the "10bet: Sports Betting & Casino" app, choose to log in and enter the username or email and password from your 10bet account. They're the same details you use on the website. Once you're in, switch to the casino section; your balance is shared with the sportsbook. If you're new, register first using our 10bet app sign-up guide.

Can I log in to the 10bet app with Face ID?

We can't confirm it. The App Store listing doesn't mention Face ID or Touch ID, and the Google Play listing doesn't mention fingerprint login. After you log in, check the app's account or security settings to see whether a biometric option appears on your phone. A password manager is a good alternative. See can I log in to a casino app with Face ID.

How do I reset my 10bet password?

Use the forgotten password option on the app's login screen. Enter your registered email or username, open the reset email 10bet sends (check spam if it's missing) and choose a new, unique password. If no email arrives, you may have registered with another address. Phone support is on 0808 175 0550 from 08:00 to 23:00. Our guide to choosing a strong casino password helps with the new one.

Why is my 10bet account locked?

The common causes are too many wrong password attempts, unfinished age or ID checks, a time-out or self-exclusion you set, a GAMSTOP registration, or a security review. Using a VPN or being abroad can also block access. Reset your password or contact support by phone or email, since live chat needs you to be logged in. More on 10bet customer support.

Can I use live chat if I can't log in to 10bet?

No. 10bet's contact page says live chat requires you to be logged in, so it won't help if you're locked out. Call 0808 175 0550 (08:00 to 23:00 daily) or email support@10bet.co.uk, which is answered at any time. Have your username, email and date of birth ready. Our live chat in casino apps guide explains how chat usually works.

Why does the 10bet app say I'm in the wrong location?

Gambling apps must only work where the operator is licensed, so 10bet's app checks where you are. The Google Play data safety section says the app may collect location. If you're in Great Britain and still see the message, turn off any VPN, allow location access and check your phone's network settings. See why does my casino app say I'm in the wrong location.

Is my 10bet login the same on the app and website?

Yes. One 10bet account works on the iPhone app, the Android app and the website, with the same username or email and password. Your balance, limits and any active bonus follow the account, not the device. If you change your password in one place, use the new one everywhere. The 10bet app vs website page compares the two.

Does 10bet use two-factor authentication?

The store listings and the information we've seen don't say whether 10bet offers two-step verification, so check the app's security settings after logging in. Whatever 10bet offers, you can protect the email linked to your account with two-step verification, which stops someone resetting your 10bet password through it. Read do casino apps use two-factor authentication for more.

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