What are loyalty points on casino apps? They’re a reward currency the app gives you as you play, which you can later swap for things like bonus spins, bonus funds or entries to prize games. Points have no fixed value until you spend them, so the earn rate, the exchange rate and the expiry date decide what they’re really worth.
Loyalty points are earned by staking money and swapped later for rewards set by the operator.
Their value comes from two rates: points earned per pound staked, and pounds of reward per point.
Points are typically worth a fraction of a percent of what you stake, far less than the house edge.
Rewards bought with points can carry wagering, capped at 10x in Great Britain since 19 January 2026.
Coral Coins, LadBucks and PlayOJO’s levels are examples named by our partner apps.
What they are
A reward currency earned through play
Usually swapped for
Bonus spins, bonus funds or prize-game entries
UK wagering cap on bonuses
10x, from 19 January 2026
Partner examples
Coral Coins, LadBucks, OJO Levels
Age
18+ only
Loyalty points on casino apps: the short definition
Loyalty points are an in-app currency that builds up as you place real-money bets. You don’t buy them; you earn them by staking, and the operator decides what they can be swapped for and when. Our loyalty points glossary entry gives the quick version, and the questions hub lists related answers.
Different apps call them different things: coins, bucks, points, levels or trophies. Under the branding, most schemes do the same three things. They count your play, convert it into a balance, and let you redeem that balance for a reward.
How casino app loyalty points are earned and spent
Every scheme has an earn side and a spend side. Reading both is the only way to put a pound value on a points balance.
The parts of a loyalty points scheme
Part
What it means
Question to ask
Earn rate
Points given per pound staked
Do all games earn at the same rate?
Exchange rate
Points needed for a given reward
What is one point worth in pence?
Reward type
Spins, bonus funds, prize-game entries or perks
Is the reward cash or does it carry wagering?
Expiry
When unused points or rewards lapse
How long do points last once earned?
Levels or tiers
Status that rises with play
Does a higher level actually give anything?
Some schemes give slots a higher earn rate than table or live games, so check the game weighting in the terms. Where an app doesn’t publish its rates, you can’t work out the value, so treat the balance as a small bonus rather than savings.
What loyalty points are worth in pounds
Here’s an illustration with invented rates, since none of our partners publishes a points-per-pound figure we can verify. Imagine 1 point for every £1 staked, and 500 points swapped for £1 of bonus funds. That is 0.2% back on every pound you stake.
Illustration: £500 staked in a month on a 96% RTP slot
Item
Working
Amount
Expected loss (house edge 4%)
£500 × 4%
£20.00
Points earned
£500 × 1 point
500 points
Reward value
500 points ÷ 500 × £1
£1.00 in bonus funds
Wagering at 10x (if applied)
£1 × 10 = £10 more play × 4%
about 40p expected cost
Net value of the points
£1.00 − 40p
about 60p
In this example the points knock about 60p off an expected £20 cost. The pattern holds widely: loyalty rewards are a discount, not a return on play, and the house edge outweighs them. Our explainer on cashback in casino apps runs the same maths for money-back offers.
Loyalty schemes in UK casino apps: partner examples
Our partner apps describe their reward schemes in their store listings and help pages. We’ve kept to what those say, without guessing earn rates.
Coral: the Coral Casino app App Store description lists Smart Rewards, Rewards Grabber and Coral Coins promotions, plus free-to-enter games with real-money prizes. See the Coral daily free game for how prize games fit in.
PlayOJO:PlayOJO’s help page (opens in a new tab) says OJO Levels only go up and not every level gives a reward, Kickers are daily perks, and OJO Club is invitation-only with an assigned manager. Spins won appear in a Rewards section showing the game, spin value and deadline. Read more in our PlayOJO app review.
Casumo: the Casumo app listing describes The Adventure and a Trophy Collection, with a levelling avatar, and Reel Races; our Casumo slot race explainer covers the races.
PlayOJO’s help page says its free spins expire after 24 hours. Rewards earned through any scheme can lapse, so check the deadline shown in the app.
Loyalty points vs cashback vs VIP levels
These three are often lumped together, but they behave differently. Points build a balance you choose when to spend. Cashback pays a refund automatically after a period. Levels and VIP tiers give status, and perks may or may not come with it.
Marketing about rewards needs your consent per product and channel, under the marketing consent rules.
How to check your loyalty points in a casino app
Menus differ between apps, so look for a rewards, loyalty or promotions area in the app rather than a fixed path.
Log in and open the rewards or promotions area.
Note your current balance and any expiry date shown beside it.
Open the scheme’s terms and write down the earn rate and exchange rate, if published.
Work out the value per point in pence before you redeem anything.
Check whether the reward is cash, bonus funds or spins, and any wagering or deadline.
If a rate or expiry isn’t shown, ask support in the app and keep their reply.
Keeping loyalty rewards in proportion
Points schemes are designed to keep you coming back, and progress bars can make it feel worth playing on. A budget for casino apps set before you start keeps the scheme in its place.
You can also turn off reward messages in the app or your phone settings; our answer on whether casino apps can send you offers explains how consent works. If gambling stops feeling like fun, the National Gambling Helpline on 0808 8020 133 is free and open 24/7.
Partner casino apps with reward schemes and welcome offers
We don’t promote any loyalty scheme directly. These three partners run the reward schemes above and also have welcome offers for new customers. 18+ and terms apply to each.
Coral: bet £10+ on slots after a qualifying deposit to get 100 free spins, 10p each on selected games; accept within 48 hours, use within 7 days, no wagering on winnings. Runs 1 October 2026 to 1 February 2027. Neteller, PayPal, Paysafe, Skrill, prepaid cards and certain debit cards don’t qualify.
Ladbrokes: spend £10+ on slots after a deposit to get 50 free spins a day for 10 days (500 maximum), 10p each on selected games; claim before 23:59 daily, valid 7 days, no wagering. Prepaid cards, PayPal, Paysafe, Neteller, Skrill and Moneybookers deposits are excluded.
PlayOJO: first deposit of £10 or more for 80 free spins on Big Bass Bonanza at 10p each, no wagering, winnings paid in cash. New UK customers only, excluding Northern Ireland; not combinable with other offers and only through the designated offer link.
All three are slot offers. Table and live games are often excluded or count for less, so read each app’s terms.
These are the partners’ welcome offers, not loyalty schemes. 18+ and terms apply.
Coral and Ladbrokes are both run by LC International Limited (Entain). If you already hold an account with one Entain brand, you may not be able to open another; check the terms first.
Significant terms: 18+. New players only. Offer runs 01/10/2026 to 01/02/2027. Deposit (certain types excluded) and bet £10+ on slot games to get 100 free spins (selected games, £0.10 each, 48 hrs to accept, valid 7 days). No wagering on free spin winnings. Deposits by Neteller, PayPal, Paysafe, Skrill, prepaid cards and certain debit cards do not qualify. Restrictions and T&Cs apply. GamCare.org.uk
Read our Coral app reviewLicence: LC International Limited, Gambling Commission account 54743. Offer checked 5 October 2026.
Time limitClaim daily for 10 days; each batch valid 7 days
Worked valueUp to 500 spins at £0.10 (up to £50 in spins)
Significant terms: 18+. New customers only, from 14/11/25 until further notice. Certain deposit methods excluded. Deposit and spend £10+ on slots for 50 free spins a day during the first 10 days after first deposit and registration (max 500, £0.10 each, selected games, claim before 23:59 each day, valid 7 days). No wagering. Prepaid cards, PayPal, Paysafe, Neteller, Skrill and Moneybookers deposits do not qualify. Restrictions and T&Cs apply. GamCare.org.uk
Read our Ladbrokes app reviewLicence: LC International Limited, Gambling Commission account 54743. Offer checked 5 October 2026.
Significant terms: 18+. New UK customers (excluding Northern Ireland). First deposit only. Minimum deposit £10. 80 free spins on Big Bass Bonanza, £0.10 each. No wagering requirements; winnings paid in cash. Cannot be used with any other offer. Only available to players who arrive through the designated offer link. Full T&Cs apply. GamCare.org.uk
Read our PlayOJO app reviewLicence: Skill On Net Limited, Gambling Commission account 39326. Offer checked 5 October 2026.
18+. Every casino game has a built-in house edge, so over time you should expect to lose what you stake. Set a budget before you play and stop when it’s gone: safer gambling tools and support. Free, confidential help: National Gambling Helpline 0808 8020 133.
Frequently asked questions
Can I cash out casino loyalty points?
Usually not directly. Most schemes let you swap points for rewards such as bonus spins, bonus funds or prize-game entries, and only some of those become withdrawable cash. If a reward carries wagering, you’ll need to play it through first, up to the 10x cap in Great Britain. Check the scheme’s terms in the app. Our guide to how wagering works in casino apps explains the process.
Do casino loyalty points expire?
Often, yes. Many schemes set a time limit on unused points or on the rewards you redeem them for. PlayOJO’s help page, for example, says its free spins expire after 24 hours, with the deadline shown in the Rewards section. Check the expiry beside your balance in the app. Our answer on whether free spins expire on casino apps covers spin deadlines.
What are Coral Coins?
Coral Coins are a reward promotion named in the Coral Casino app’s App Store description, alongside Smart Rewards and Rewards Grabber. The listing doesn’t publish an earn rate or exchange rate, so check the promotions area in the app for current terms. Coral is run by LC International Limited, part of Entain. Our Coral Casino app review covers the app’s wider features.
Do live casino games earn loyalty points?
Sometimes, but often at a lower rate or not at all. Some schemes weight rewards towards slots, and live and table games are common exclusions in promotion terms. The only way to know is to read the scheme’s game list in the app. If a game isn’t named, ask support before assuming it counts. See our live casino app rankings for apps strong in that area.
Are loyalty points worth it on a casino app?
They’re worth having if you were going to play anyway, but they’re rarely worth chasing. In a typical illustration, points return a fraction of a percent of what you stake, while a 96% RTP slot costs 4% on average. So a points balance trims the cost of play slightly. Compare reward schemes in our list of casino apps with loyalty rewards.
What happens to my loyalty points if I close my account?
Unredeemed points may be lost when an account closes, depending on the terms, so check before you close. Rewards that have already become yours count as customer funds under Gambling Commission guidance, which is different from an unredeemed points balance. If you plan to close an account, withdraw your cash balance first. Our guide on closing a casino account walks through the steps.
Can I use loyalty points from one casino app at another?
Generally not, because each scheme belongs to its operator. Even sister brands can run separate schemes: Coral and Ladbrokes are both run by LC International Limited, yet Coral promotes Coral Coins and Ladbrokes promotes LadBucks. Check each app’s terms rather than assuming anything transfers. Our comparison of Coral vs Ladbrokes sets out the differences between the two apps.
Is OJOplus the same as loyalty points?
Not quite. OJOplus is PlayOJO’s money-back feature, described in its company material as money back on every game played, so it works more like cashback than points. PlayOJO’s levels and Kickers are its separate status and perk system. Check the app for current rates and terms. Our explainer on what OJOplus is covers it in more depth.
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